Digital Transformation in Service Management

Matzner, Martin and Büttgen, Marion and Demirkan, Haluk and Spohrer, Jim and Alter, Steven and Fritzsche, Albrecht and Ng, Irene C.L. and Jonas, Julia M. and Martinez, Veronica and Möslein, Kathrin M. and Neely, Andy (2018) Digital Transformation in Service Management. Journal of Service Management Research, 2 (2). pp. 3-21. ISSN 2511-8676



Subjects: All items
Depositing User: Martin Matzner
Date Deposited: 22 May 2018 15:30
Last Modified: 23 May 2018 09:54



Filename: 2511-8676-2018-2-3.pdf

Licence: Creative Commons: Attribution-Noncommercial-No Derivative Works 3.0