Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach



Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver (2013) Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach. Scandinavian Journal of Information Systems, 25 (1). pp. 37-68.

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Uncontrolled Keywords: Interaction routines, service networks, modular design, social construction,business process management, conceptual modeling
Subjects: All items
Depositing User: Martin Matzner
Date Deposited: 06 Mar 2014 10:00
Last Modified: 16 Mar 2016 17:18

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Filename: Sjis2013.pdf